ELCOR OVER THE YEARS
2019 marks the 25th anniversary of East Lane Corporation. Back in 1994, the idea was to simply look for a medical supplier for a family member who was having trouble securing products for her medical condition. Through an important contact, they were able to craft a deal with Palex, a stoma appliance. Proving to be quite a big challenge as the initial orders were taking too long to sell out, the company had to think of another plan: sell more products that are more fast-moving, and thus propelling East Lane forward. In a few years time, ELCor acquired exclusive distributorship to various brands. But like any other company, there were tough challenges and difficult decisions along the way. With the mission and vision always in focus, the company pushed through into what would become the East Lane Corporation you know today.
What really sets East Lane Corporation apart is how the company was built based on the mutual respect between its owners and employees. From the back office, the logistics, the field officers, and the managers, ELCor makes it a point that every employee is treated fairly. This is one of the main reasons why ELCor grew stronger in the business. The way they treat their employees got them to develop genuine concern for the company and think of its welfare as if it was their own.
Moreover, the relationship that the company has built with their customers has strong foundations with the promise of consistently providing top quality medical products. ELCor makes it a point to always update the doctors, ERs, CSRs, patients, and other end-users when there are new products, innovations, even conduct workshops such as introduction to new techniques, refresher courses, or skills improvement. But more than just making sales, ELCor values customer feedback. The company always makes sure that they have delivered the best quality because they know that they aren’t just delivering products, they are helping doctors save lives.
Being in the business for 25 years is no small feat. Like this quote from Andrew Carnegie, “Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to attain uncommon results,” East Lane Corporation acknowledges that this achievement will not be possible without all the people that make up the company. These are the reasons why East Lane is and will continue to provide the best quality medical supplies and work towards becoming the number one medical supplies distributor in the Philippines.